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Policy Consolidation: Words Matter

  Policy Consolidation: Seven Critical Factors lists "language guidelines" as a critical component of a successful consolidation effort.  Specifically, using language guidelines to ensure consistency across sections is a proven best practice. The first step in developing language guidelines is to develop definitions for…

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Policy Consolidation: Style Matters

  The second critical success factor in Policy Consolidation: Seven Critical Success Factors is to develop a defined style for what the policy should look like. Style, in this instance is defined as "a distinctive appearance, determined by the principles according to which the policy is designed." Style…